Key Terms
Leadership
Establishing a direction and influencing others to follow. Pursues change; challenges the status quo.
Management
Successfully administering the complex details of a business's operations. Seeks control and stability within existing c
Formal leadership
Leadership exercised by someone with an official title or position of authority. The role is officially recognized.
Informal leadership
Leadership exhibited without an official position. An employee can inspire, motivate, and help create vision without hol
Task-centered
Focus on giving instructions and directions to reach goals efficiently. Employees are viewed as resources to accomplish
Core premise
Match the leader's style to the follower's maturity level.
Core purpose
A guide for determining the optimum amount of time and group input to commit to a decision.
FIVE DECISION OPTIONS available to a leader
1. Make the decision entirely alone.