Key Terms
Three required elements
1. Two or more people who interact regularly 2.
Example distinction
Everyone in accounting = a group. Representatives from each department who meet regularly to standardize financial proce
Definition
The extent to which members are attracted to the team and motivated to remain in it.
Five causes of social loafing
1. Member isn't motivated by the goal 2.
Albert Bandura research finding
Efficacy and performance affect each other in both directions.
Two ways to build collective efficacy
1. Good planning - Early tasks should lead to demonstrable team achievements; build in early wins.
Strength
Diverse functional backgrounds, education, and experience aid innovative problem solving and decision making.
Weakness
The same diversity that creates strength can undermine social cohesion and accountability without a strong leader and sp
Example use case
Review and recommend on potential mergers or acquisitions.
Difference from project teams
A project team is often ongoing and covers a wider range of tasks. A task force is temporary and narrowly focused.
Example topics that generate task forces
Bullying, health and wellness, employee training, increasing customer sales, improving job satisfaction.
Enabled by
Email, internet, videoconferencing, and other communications technology.
Cross-cultural challenge
Different cultures have very different leadership styles and decision-making processes.
What makes them different from traditional teams
They carry out supporting tasks too; planning, scheduling technical workflow, and human resource tasks like managing vac
Most management experts
Ideal size is 5-9 people.