Key Terms
Privacy
The right of a person or person's property to be free from unwarranted public scrutiny or exposure. Includes personal au
Privacy cases include
Right to marry and choose a spouse; right to choose whether to have children; right to protect confidential medical and
Courts ask
Does the individual have a reasonable expectation of privacy?
Example
Signing up for a loyalty program may imply consent to receive marketing emails from that business.
General trend
States are increasingly requiring internet service providers (ISPs) to obtain consumer consent before sharing personal i
PENALTY
Businesses mishandling customer information may be fined up to 4% of their annual worldwide revenue.
EXCEPTION
Courts hold employees do not give up ALL privacy rights simply by being employed. Areas like restrooms and locker rooms
Growing trend
AI reviews resumes, applications, publicly available social media, and video interviews.
Best practices based on the Illinois law
1. Notify applicants of AI video-interview platforms 2.
Full name
Health Insurance Portability and Accountability Act of 1996
Purpose
Protect confidential health information; mandates standards for handling it.
Best practice
Require employees to sign a waiver consenting to monitoring. A signed waiver is stronger legal protection than a policy
Customer communications
Businesses may monitor calls with customers in the ordinary course of business as long as they give notice. Example: "Th
Two parts
1. WIRETAP ACT 2.
Additional business risk
Recordings may capture trade secrets, proprietary information, or business strategies — creating an internal security th